Privacy Policy

This policy applies exclusively to visitors or users of this website, users who make use of the services it offers.Damatic Solutions,slFor the purposes previously described, all people and their respective data, such as names or images, may appear on our page or in the context of the services described themselves.

The sole person responsible for your personal data is the owner of this website.

We have a data protection delegate who you can contact personally via the email pdd@daimatics.agency

Damatic Solucions is not responsible for the activities or events of other websites, including if you access them through links on our page. For this reason, we strongly recommend that you carefully read all the information we provide or that others provide to you before providing your personal data (especially the policies and cookies of each website you frequently visit), and if possible, contact the person responsible in case of concerns.

Generally, you are the one who directly provides us with your personal data through phone calls or email, among other ways of obtaining your data. The only data that is exceptional to this rule and that will not be used is the following:

Data provided by third parties who reserve or purchase products or services onDamatic, solutions,slor some affiliated entitiesand/orassociated withDamatic Solutions,sl
Possible photographs in which you appear at events
The images that correspond to any news in which we consider it to be of public interest and the right to information prevails over the possible interests of the people in said image to be published on our website.
The data that may appear from reservations of which you are the holder or the holder has made you the beneficiary
The last four digits of your credit card, debit card or other form of payment, along with the transaction number returned by the payment service provider, will be required in the event of a query or rejection of the transaction.
the contact details that are provided for our services when you act as a sales representative
Cookies orcookiesYou will find more information on this website in the respective cookie policy section.

To manage your reservations or purchases by telephone

We process the data you provide us in relation to the reservation or purchase of our products or services to formalize your purchase or reservation and communicate to you by email or telephone any information related to it, as well as to manage and issue documents accrediting the reservation or purchase and any related communication that is necessary to formalize it. Specifically, we may collect your credit card number and expiration date, along with the name of the holder and the code that appears on the back of said card, in order to guarantee your reservation and control fraud.

We may also use the data you provide us during purchases or reservations to manage, administer, provide, expand and improve our services, and to extract statistics in relation to the interest aroused by these and our promotions.

The legitimate basis for this processing is the purchase contract or reservation agreement for a service or product that you sign when completing your purchase or reservation, and our legitimate interest in improving the quality of the services we offer.

To analyze your assessment of our services and the interest aroused by our marketing partners

We may process the data you provide to us, for example during the purchase or reservation of our services, to request your assessment of the care received.

We may also extract additional statistics regarding the interest aroused by our marketing campaigns.

The basis that legitimizes these treatments is our legitimate interest in improving the quality of our services and the events we manage or provide, as well as our marketing campaigns.

To send you information, promotions and discounts of interest to you

We process your email when you subscribe to the service.newsletteror when you request an audit, to inform you about news, events, exclusive content, and promotions so that you can make the most of our facilities and services.

The legal basis for this processing is your consent, which can be withdrawn at any time by exercising your right as indicated later in this policy, or through the link at the bottom of each email. The only consequence of withdrawing consent is that you will no longer receive information that we send you and will no longer be able to participate in promotions, contests or raffles reserved for our subscribers.

To respond to your requests, queries or complaints

We collect the personal data you provide us in your emails, by telephone, or through the form on the contact page or when you request us to exercise any right, to respond to your requests, queries or claims in relation to our services or the rights you have over your personal data.

The legal basis for this treatment is the consent you express.when sending-us or give us this data, our legal obligation is to attend to your requests for rights, our legitimate interest in attending. The provision of your personal data is, therefore, voluntary, although in the event of not providing us with the personal data we need, we will not be able to process your request, query or claim. You can eliminate your consent whenever you wish, although, equally, said elimination will make it impossible to continue processing your request, query or claim.

To handle any future claims

We keep blocked the data that may be necessary to manage your possible relationships, or ours, based on our legitimate interest in defending and safeguarding our rights.

To control access to our facilities, events or services through tickets or credentials

We use the details of your reservation or invitation and your passport orDI, to authorize or not their access to our facilities and, possibly, to the restricted areas of our events or services, thus to analyze and control the occupancy and logistics of the different areas.

To safeguard and return items you lose in our facilities

If you have lost an object that contains personal data, we will keep said personal data until the legitimate owner of the lost object successfully claims it at our customer service point or, after a reasonable period of time, it will be handed over to the police authorities so that they can manage its custody and eventual return.

The legitimate basis for processing data obtained from objects that may contain personal data is our legitimate interest in preventing their theft and returning said object(s) to you.

To provide media coverage of events

If you participate in person at our events, the independent press and our own professionals may record your image and, sometimes previously agreed, your voice, in the context of the event.

The legal basis for this processing of your image is our legitimate interest in media coverage of the events we organize or sponsor for the purpose of using the recordings of your promotional materials, including on our website and our social networks.

You are not obliged to appear in a recording. If you wish, you have the right to object to our legitimate interest and request the removal of the material in which you are identified. In order to assess your objection to our legitimate interest, and in the event of immediate removal of the images in which your identification is possible, we will ask you to indicate where it has been possible to see you.

To promote our facilities and services

If you have signed a contract or consent to the sedimentation of image rights with us, we may collect photographs or videos of our facilities, products or services in which you are identified, and perhaps your voice is heard, to then use them as promotional campaigns or publish them in media such as the national or international press, our website, or our social networks. If you have signed a consent to the sedimentation of image rights, we inform you that it can be revoked at any time so that we remove your image from our website and networks, without the revocation having effects on the dissemination of your image that exists before processing it.

Additionally, we may graphically record the atmosphere of our facilities to promote our premises and its services and, eventually, your image and voice may appear in this graphic material. Unlike what was previously indicated in the previous paragraph, in this case the legal basis for the processing of images is our legitimate interest, to which you may object at any time if you consider that it is contrary to your interests. In order to be able to assess your opposition to our legitimate interest, and if necessary, to immediately remove the images that identify you, we will ask you to indicate where you have seen them.

To initiate or maintain the relationship with our suppliers

If you represent a supplier of products or services, we collect your contract data and signature for the purposes of:

1. Manage our relationships of all kinds with the supplier you represent
2. Manage the corresponding file of our list of authorized suppliers
3. Manage the budgets and invoices of the supplier you represent.

The processing linked to purposes 1 and 2 is legitimate due to the employment or service contract you have signed with the supplier you represent and our legitimate interest in contracting with it. And the processing linked to purpose 3 is legitimated as it is necessary for the execution of the contract you have signed with us.

To preserve security through video surveillance

We collect your image through our video surveillance security systems in order to preserve the safety of people, property and the facilities themselves.

The basis of legitimation for the aforementioned processing is the public interest in public safety, our legitimate interest in the security of our establishment, and the legitimate interest of third parties who request judicial protection regarding a crime that may be proven by a few minutes of a recording.

To select and hire our staff

We process the data from the CV that you have voluntarily sent us to manage the relationship with candidates for a job at Damatic Solutions, including the process of searching, filtering and storing CVs of potential candidates, the personnel selection process and the hiring process.

The legitimate basis for the aforementioned treatments is your consent, which you express when sending us your CV, the execution of pre-contractual measures, and if we do not have an open recruitment process or you are not selected, our legitimate interest in keeping your CV to include in said future processes.

To guarantee the correct functioning of our website

We use cookies (cookies) functional to guarantee the correct operation of our website.

As these are cookies necessary for the correct functioning of the website, their use does not require you to give us your express consent, and the basis that legitimizes us for using them is our interest in being able to offer you our website services.

You can find more information in our cookie policy.

To extract aggregate statistics on the use that visitors make of our website (cookie analysis/cookies)

We use analytical or statistical cookies to identify the most and least visited pages, analyzing which content is of greatest interest to our visitors, and measuring the success of our information campaigns, all with the aim of improving the services we offer you through the website. All these purposes provide aggregate results, from which it is not possible to identify the interests of any specific person.

As these are non-necessary cookies, we will not use them until we obtain your consent, and not giving it or withdrawing it will not have any further effect in hindering our purpose of improving the website through the analysis of added statistics on our visitors' browsing.

You can get more information about cookies in our cookie policy.

To send you personalized direct advertising (advertising cookies)

We use our own and third-party advertising cookies to send you personalized advertising, from us or our partners.

As these are non-necessary cookies, we do not use them without your consent, and not giving it to us or withdrawing it will have no other effect than that your visit to our website will not be able to be used to improve the advertising interest you receive.

To be able to use Google cookies

Additionally, as Google's obligation LLC, from which GoogleIreland Ltdis a subsidiary, it imposes on entities that, like us, use Google toolsanalyticsand Googleads, we inform you that these two services are operated by Google Inc.

The information generated by the cookies about your use of this website and your advertising preferences is generally transmitted to a Google server in the USA and stored there. If you would like more information, you can consult the page that describes how Google uses information from our website.and/orGoogle's privacy policy regarding the previously mentioned services.

For other purposes that are not compatible with the above

We may use your personal data for other purposes that are not incompatible with those previously indicated, provided that it is permitted in the regulations in force regarding the protection of personal data, and of course, acting in accordance with the previously cited and with the rest of the applicable regulations.

We do not share your personal data with anyone, unless:

• You yourself are the one who requests it.
• We are legally obliged to do so (for example, we are legally obliged to provide copies of invoices to the Department of Taxes and Borders of the Government of Andorra when requested to do so).
• You contract our services through intermediaries (for example, a staffshopper) to whom we must deliver products or services that they have purchased on their behalf.
  Let us be co-responsible for the collection of data, so that, always with your consent, other entities can process it on your behalf. (Googleireland Ltd, with registered office at the streetcord House4,Barrow–Dublin, Ireland, which acts as data controllerDamatic Solutions for the processing of cookie data that is necessary to be able to use the servicesof Analyticsandads, and as an independent controller for all processing carried out on its behalf in accordance with its privacy policy. We transfer data to GoogleIreland Ltdbased on the data protection agreement that the aforementioned company is located in a country with membership within the EU included in the addendum to the standard contract for countries suitable for the RGPD, such as the Principality of Andorra, to which we add the additional safeguard for the anonymity of the IPs that the cookies collect)
• We need to protect your rights, ours, those of our employees, or third parties (which may require the police for security reasons or health authorities to prevent the spread of disease, for example, for contact tracing purposes). For example:
  If our video surveillance cameras record a theft in our facilities, or
  If a third party requests video surveillance images from us based on their legitimate interestinrequest effective judicial protection with respect to the commission of a crime or request compensation for damages suffered, and reduce the sediment of images to the minimum essential to achieve the intended purpose
• We will require our service providers to process them, on our behalf, and under the terms and conditions of the corresponding data processor contract.
• You expressly authorize us to share data collected by advertising cookies with third-party advertising companies to publish their own advertisements in the spaces intended for the purpose of our website. We are jointly responsible for the collection of personal data through the aforementioned cookies, provided that you consent to it, since without our Website the aforementioned data would not have to be collected, and third-party companies use them so that said third parties can show more personalized advertisements according to the interests that can be deduced from internet browsing. In our cookie policy you will see which advertising cookies we offer you and how to configure them.

Any international transfer that we may need to make will comply with the regulations in force that apply to us at any given time.

Dama TiCSolucions retains your personal data exclusively for the duration of the treatments they require and, thereafter, we will keep them blocked for as long as it takes to prescribe the legal responsibilities that apply to us at all times, derived from the treatment (including the obligation to be able to demonstrate that we must meet your request for destruction of personal data).

For example:

• We will keep the video surveillance recordings for a maximum of thirty days as long as they do not contain incidents, and, if exceptionally a security incident has occurred during this period or there are indications of the commission of a crime (for example, a theft), we will extract a copy of the part of the recording that contains the incident, which will be kept until it is delivered to the public security authorities or to the interested party involved who requires us to prove their request for judicial protection.
• We will retain your email address for the purpose of sending younewsletters, therefore, do not revoke the consent that authorizes us to send them.

When we do not have a legitimate purpose to process some of your personal data, we will delete it or anonymize it, and if this is not possible (for example because backup copies are available), we will store it securely and block it to isolate it from any further processing until its deletion is possible.

Do you have the right to obtain confirmation ifDama TiCSolutions has or does not have your personal data.

We remind you that, when you share personal data with other controllers, you must exercise your rights directly with that controller, following the instructions provided in their own privacy policies. Specifically in relation to the data that our data that our cookies share with Google, we inform you that you can install in your Chrome browser, internetExplorer, Safari, Firefoxand/or Opera, the add-on to not send Google dataanalyticsat Google Inc.

Below, we will explain what other rights you have and how to exercise them.

Your rights

In accordance with the provisions of theLQPDand in the RGPD, you can request the execution of the following rights:

• Access to your personal data
• Rectification of any of your data, specifying the reason
• Deletion of some or all of your data.
• Limitation of the processing of your data, specifying the reason for the limitation.
• Opposition to the processing of your personal data.
• Portability of your data when the basis for legitimizing its collection was your consent or contract.
• Right not to be subject to automated individual decisions

Where and how you can exercise your rights

You can exercise your rights:

• By sending a written request, addressed to Dama TiCSolutions to our postal address indicated in section number four of this policy, or by indicating a means of communication to be able to respond to your request, or ask you for more information if necessary. We would appreciate it if you indicated about "exercise of personal data protection rights".
• By sending a form associated with the right you wish to exercise, or a message containing said information, to the email address dpp@daimatics.agency, indicating in the subject line exercise of personal data protection right. You will find said forms later, in this same section of the amended policy.

In such cases, if we are unable to verify that you are who you say you are, we will ask you to please send proof of your identity, thus ensuring that we respond only to the interested party or their legal representative.

Likewise, if you consider that you have not obtained full satisfaction in the attention given to the exercise of your rights, we inform you that you may present a claim before the national control authority of your country, or by contacting the Andorran Data Protection Agency (APDA).

By providing us with your data, you guarantee that they are accurate and complete. Likewise, you confirm that you are responsible for the veracity of the personal data that you have communicated to us and that you will keep them appropriately updated so that they respond to your real situation, making you responsible for any false or inaccurate personal data that you may provide us, as well as any direct or indirect damages that may arise from their inaccuracy.

You may not provide us with the personal data of other people unless it is justified in relation to the services you request from us. In any case, if you do not provide us with the personal data of third parties, you assume responsibility for informing such third parties before providing their personal data. This information must be provided to the third parties whose data you provide to us, and it is you who is responsible for the legality of this personal data and for transmitting it to their respective holders of their rights in relation to their data.

In the event that you need to provide the data of a minor under the age of sixteen or a person whose rights are limited, you are obliged to have the authorization of the holders of their parental authority or guardianship. Without this authorization, it is prohibited for you to provide us with any personal data of the persons in question.

We are fully committed to protecting your privacy and personal data. We have developed a record of all personal data processing activities that we carry out.Dama TiCSolutions, we have analyzed the risk that each of these activities may pose, and we have implemented the appropriate legal, technical and organizational safeguards to prevent, as far as possible, the alteration of your personal data, its misuse, loss, theft, unauthorized access, or unauthorized processing. We keep our policies conveniently updated to ensure that we provide you with all the information we have about the processing of your personal data, and to ensure that our staff receive the appropriate guidelines regarding how they should process your data. We have signed data protection clauses and data processor contracts with our service providers, taking into account the need that each one has to process personal data. Restricting access to the data to those workers who really need to know it to carry out any of the processing operations specified in this policy, and we have trained and made them aware of the importance of confidentiality and maintaining the integrity and availability of their information, as well as the disciplinary measures that will imply any possible infringement of this matter.

We will update this policy when necessary to reflect any changes that may occur.it isoccur in the regulations or in our processing. If the changes are substantial, we will inform you before they come into force by sending a notification and a prominent publication on this website, and you will have the option to exercise your rights as we have informed in a previous section. In any case, we recommend that you periodically review this privacy policy to know how we protect your data.

If you have any questions about this, do not hesitate to let us know by sending an email to dpp@daimatics.agency